Privacy Policy

Last updated: June 29, 2026

Seals Guy, LLC ("Seals Guy," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, or by communicating with us, you agree to the practices described here.

Information We Collect

We collect information you provide to us directly, including:

Contact information such as your name, business name, phone number, email address, and service location.
Service information related to your commercial refrigeration equipment, service appointments, quotes, and account history.
Communications you send to us, including phone calls, text messages, and emails.

We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, and pages viewed, to operate and improve the site.

How We Use Your Information

We use the information we collect to:

Provide, schedule, and coordinate our gasket service and manufacturing work.
Communicate with you about appointments, quotes, service updates, and your account.
Respond to your questions and provide customer support.
Send text messages you have consented to receive (see the SMS section below).
Maintain records and comply with our legal and tax obligations.

SMS / Text Messaging

We do not sell, rent, or share your mobile phone number or SMS opt-in information with any third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties for marketing purposes.

If you provide your phone number and consent to receive text messages, we may send you SMS messages related to your account and service, including appointment confirmations, scheduling details, follow-ups to phone conversations, and responses to your questions.

Consent to receive text messages is not a condition of purchasing any goods or services. Message and data rates may apply. Message frequency varies.

You can opt out of text messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one confirmation message and will not send you further texts unless you opt back in. For help, reply HELP or contact us at orders@sealsguy.com.

We share mobile information with service providers only as necessary to deliver our text messaging service (for example, the messaging platform that transmits texts on our behalf). These providers are not permitted to use your information for any other purpose.

How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

With service providers and vendors who perform services on our behalf (such as scheduling, payment processing, accounting, and messaging) and who are bound to protect your information.
When required by law, regulation, legal process, or to protect our rights, property, or safety.
In connection with a business transfer, such as a merger, acquisition, or sale of assets, subject to the protections of this policy.

Data Retention

We retain your information for as long as needed to provide our services, maintain business and tax records, and comply with our legal obligations.

Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices

You may request to access, update, or delete your personal information by contacting us at orders@sealsguy.com. You may opt out of text messages at any time by replying STOP.

Children's Privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Seals Guy, LLC
PO Box 14097 Parkville, MO 64152
Email: orders@sealsguy.com